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  • Videos not working

    Posted by Wafaa L on January 20, 2023 at 4:55 am

    What to do for videos not working on application nor chrome .. everytime it asks for using updated chrome or Firefox .. which I am doing ,,

    R.Ph. Shams replied 1 year, 4 months ago 2 Members · 5 Replies
  • 5 Replies
  • R.Ph. Shams

    January 20, 2023 at 8:08 am

    Hi Wafaa,

    We sincerely apologize for the inconveniences that you having.

    May you please provide more details on the issue?

    What course are we talking about?

    Have you tried opening the videos in a laptop?

    What device are you using?

  • Wafaa L

    January 20, 2023 at 9:13 am

    Hi i am taking the course for evaluating exam, and i am using my ipad i downloaded the application and using chrome browser on ipad.

  • R.Ph. Shams

    January 26, 2023 at 10:08 am

    Hi Wafaa, the problem should be solved now. Please let us know if you are still having issues.

  • Wafaa L

    January 26, 2023 at 1:47 pm

    Thank you so much Dr. Shams it is working perfectly now !!

    • R.Ph. Shams

      January 26, 2023 at 2:09 pm

      Glad to hear about that, you are most welcomed.

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