[R.Ph. Shams]

Hi Angie,

Answering your questions as below:

Would it be possible to complete the statutory declaration and the document evaluation application with a notary in Canada? or does it exclusively need to be sent from my home country? The notary in my country did not accept to stamp a foreign document (the document evaluation application) and I would like to create and send the document from my place of residence in Canada. Would this be acceptable by PEBC?

Yes, it is possible to do your package here, and send it from here, that includes: a certified true copy of University Certificate, Document Evaluation Application, Statuary Declaration and certified true copy of your passport.

In fact I did exactly that, I sent my transcript and licensure statement from Jordan, and sent the other documents from here.

Also, PEBC requires the syllabus from my university, it is not in English or French. Can I translate it myself and send it? or does it have to be done through a certified translator?

It has to go through a certified translator.

Please let us know if you have any further questions.

Have a wonderful day!

[R.Ph. Shams]

Hi Zeinab,

Thank you so much for contacting me, and we apologize for the inconvenience.

Please try again now, the problem has been solved.

[R.Ph. Shams]

Hi Eman,

Thank you so much for contacting us, and we apologize for any inconvenience you are facing.
This technical issue is not caused by our platform, to test that try to download another PDF file from somewhere else.

To fix this issue, try to make sure to clear browser extensions edge://extensions/
Also, make sure you are running the latest version of Edge edge://settings/?search=updates

If nothing of the above helped, try switching to Chrome or Firefox.
Also make sure you have Adobe Reader or Xodo.

Read this article here on Microsoft Community
Edge couldn’t load plugins for pdf file – Microsoft Community

Please let me know if there is anything else I could help with.

Have a wonderful day!

answers.microsoft.com

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[R.Ph. Shams]

Hi Mohamed,
Thank you so much for contacting us.
Could you please send more details? a video? or a screenshot please.

[R.Ph. Shams]

1. What should be written in the subject and body of both E-mails ?

2. Is there a known format better used in these E-mails?

3. Should i write my PEBC ID on the documents before scan it ?

Hi Mina,
Thank you so much for contacting us.

1. University Transcript -You first and Last name,
   Licensing statement – You first and Last name,
2. No, the PEBC didn’t indicate that
3. No do not write anything, do not add anything, keep it touchless.

[R.Ph. Shams]

Hi Mina,

Thank you so much for writing to us here on PEBC Document Evaluation forum.

First of all, make sure that the card can operate internationally, as some bank cards are used only locally.

2) Make sure that you have more than enough balance in Canadian dollars.

3) Make sure to put the details exactly as it says on the card, including the address and the postal code.

4) Call your bank and ask them.

5) Contact the PEBC, they might be able to help you further.

pebc.ca/contact-us

Best of luck in your documents evaluation

pebc.ca

Contact Us - PEBC

Contact Us - PEBC

[R.Ph. Shams]

Hi Ahmad, thank you so much for contacting us. Answering your questions below:

1. A notary public, or a lawyer will certify a copy of your original piece of ID (Passport) by taking a photocopy of the ID and then he must:
   → Compare the original document to the photocopy;
   → State their official position or title and sign and print their name;
   → Provide their telephone number;
   → Write the date they certified the document;
   → and – write the following statement on the photocopy IN ENGLISH:
   “This photocopy is a true copy of the original document which has not been altered in any way.”

2. Yes, as long as there is English, it should be fine.

3. Regarding the licensing statement and good standing; we don’t currently have an example unfortunately, but it should say (in a similar way, not exactly):
   Ahmad Ahmed who is born in 19XX, and has graduated from University of XXX, in year 20XX, is fully licensed to practice as a pharmacist in the jurisdiction of XXX, and there were no felonies or reports on his profile.

[R.Ph. Shams]

Hi Mostafa,
Thank you so much for contacting us. We apologize for any inconvenience you are facing.
We have went back and checked your account, you should be able to download the Diabetes handouts, in fact, you have downloaded it on the 1st of October at 18:48.
Since you have paid only the first installment, you will start missing handouts, and that means it’s time to purchase the second installment to have the rest of the handouts.

Please let us know if you have any further questions.

[R.Ph. Shams]

Dear Dr. Mohamed,

Well, I have to say: your message is so well articulated, and I’m so proud of you, you have such a wonderful writing talent, keep writing! we need more people like you.

Now, regarding the issue mentioned above, we sincerely apologize for the inconvenience, however, we will need your help and support with this issue, the course has about 95 handouts, so if you could please point out the subjects that are most unreadable, to make it as a priority, we would highly appreciate it.

[R.Ph. Shams]

Hi Caline,
Thank you so much for contacting us and we apologize for the inconvenience you are facing.
Could you please check your account again? It should work now.
Please let us know if you need any further help or support.

[R.Ph. Shams]

Hi Batoul
Please recheck it; it’s now working.
We apologize for the inconvenience.

[R.Ph. Shams]

Hi Angie,
The email you should use is this one [email protected]
Please note that the handouts email is the email used when you entered billing information
Please let us know if your require any further help.

[R.Ph. Shams]

We apologize for the inconvenience, we still working on it

[R.Ph. Shams]

So if you read the installments terms: it says half the material (handouts) with each installment. In fact all students receive the same exact package of handouts. So it won’t be some have it and some don’t. It’s about which installment did you purchase. The due date is when you take a lecture that doesn’t have It’s handout. Specifically, diabetes is the last therapy subject you will find under the first installment.

[R.Ph. Shams]

Could you share a screenshot of the issue please?